CarolinaEast Health System Implements New Electronic Health Record System

On November 30, 2024, CarolinaEast Health System will launch a new electronic health record (EHR) system aimed to enhance the delivery of care and better connect patients to their healthcare journey.

Epic is the most widely-used and comprehensive health records system in the United States. It provides a platform for integrated care and ensures patients have convenient digital access to their health information. Epic was rated Best in KLAS in 2024 for the fourteenth consecutive year. A majority of U.S. News and World Report’s top-ranked hospitals and medical schools, including those in North Carolina, are already using Epic, working collaboratively every day to improve patient care, innovate healthcare delivery and achieve financial health.

“November 30, 2024 marks CarolinaEast Health System’s most significant technological step forward in our 61-year history. Transitioning to Epic electronic health record will allow patients to move seamlessly across our entire system, as well as the country,” said Michael Smith, President and Chief Executive Officer, CarolinaEast Health System. “I also look forward to bringing Epic to everyone in our medical community to provide the same experience for all patients in the region.”

All organizations using Epic interoperate, which means that they can easily exchange patient data for improved patient care. Providers will have the ability to coordinate care with clinicians outside of CarolinaEast who serve their patients and their families, closing care gaps and reducing duplication.

CarolinaEast patients and their designated caregivers can use CarolinaEast MyChart, the system’s new portal, for personalized and secure online access to their health information. CarolinaEast MyChart lets patients communicate with providers,

schedule appointments and perform e-check prior to arrival, refill prescriptions, and more. It will also be easier for patients to receive care with a CarolinaEast provider through online and on-the-go appointment booking and virtual on-demand video visits. MyChart will align patient billing processes that will make it easier for patients to pay their bills online, and offers paperless billing. “The Epic MyChart app will give patients more access to their health information and healthcare providers. We could not be more excited,” added Smith.

CarolinaEast will also utilize a MyChart “Bedside” feature that allows inpatients at CarolinaEast Medical Center to be more interactive in their care. For more information about CarolinaEast MyChart and to learn how to sign up starting November 18, 2024, visit https://www.carolinaeasthealth.com/patients-and-visitors/patient-portal/